General Information:
Dial-A-Ride is a curb-to-curb service for those eligible persons who are unable, due to disability, to use the regular fixed route service.

Trip Purpose:  
There will be no restriction or priorities based on trip purpose.  DART services are provided during the following hours:  6:00 am to 11:30 pm Monday through Saturday, and Sundays 8:00 am to 7:00 pm.

Please note:  Due to increasing demand for this service, the van will only be able to wait five minutes for you after it arrives.  Customers who do not notify the office of their cancellation (s) will be charged $1.00 for the no-show trip at their next scheduled appointment. Click here for fare information.

If Your Service Is Suspended:
What does suspension of service mean?
Island Transit has made a commitment to provide specialized transportation services for those eligible persons within the service area. We will make every reasonable effort to accommodate various needs. There may be occasions, however, when individual riders abuse the services of Island Transit. When this occurs repeatedly, it may be necessary to deny service to those individuals.

Criteria for denying service
Service may be denied using the following criteria:

• No shows-- Not being ready to depart, or not being there when the driver arrives. Three no-shows within a 60-day period can result in a one-month suspension of service. However, trips missed by a person for reasons beyond their control shall not be applied toward suspension of service.
• Unruly behavior--Behavior which presents danger to the health of safety of other riders or an Island Transit employee. Such behavior includes conduct which is violent, seriously disruptive, or illegal.  

To obtain information or a DART Passenger Guide, please call (409) 797-3909. You can click here to print a DART application online (English - Español). You can also click here to print the DART guidelines (English - Español)